Terms of service

Shopping with Dental Whitening

These terms apply to purchases from Dental Whitening. Please read the product information, delivery policy and returns policy before ordering. You can save or print this page for your records.

Placing an order

Select your product and pack size, add it to your basket, enter your delivery details, and review the total before paying. You can correct errors before submitting your order. Checkout and order communications are in English. Please provide accurate contact and delivery details.

An order acknowledgement confirms receipt of your order. We accept the order when we send dispatch confirmation. If we cannot fulfil your order, we will contact you and refund any payment for items we cannot supply.

Products and prices

Pack contents are described on the product page. A sealed sachet containing an upper and lower strip is one treatment. Packaging may vary, but goods must match their description. Prices are in pounds sterling. Applicable taxes and delivery charges are shown before payment. We will contact you about any material pricing or description error before accepting your order; you may cancel for a refund.

Delivery and returns

Our shipping policy explains dispatch and delivery. Our refund policy explains cancellation and returns. Nothing in these terms removes your legal rights if goods are faulty, not as described or not delivered. If a delivery issue occurs, contact us so we can help.

Product information

Follow the instructions and warnings supplied with your exact product. Information on this website does not replace advice from a qualified dental professional. Dental Whitening is an independent retailer and is not affiliated with or endorsed by Oral-B or Crest.

Privacy and support

Our privacy policy explains how personal information is handled. For order queries or complaints, use our contact form and include your order number where available.

Updates

We may update these terms for future orders. The terms provided when you place an order apply to that order. Nothing in these terms limits liability where doing so would be unlawful.